What's better than amazing skincare products?
How about incredible skin care samples?!
Choose from any of our products, including our best selling Coffee and Clay Facial Mask, our Luxury Anti Aging Face Oils, our Whipped Body Butters and much more.
Order as many as you like, but as a warning, you may fall in love with them all!
We're happy to answer any questions, so please don't hesitate to reach out.
Don’t forget to join our email list to get a FREE lip balm, for exclusive VIP offers and shop announcements!
Click here to sign up —> http://eepurl.com/c5E_LH<br />
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** During hot weather or when shipping to warm locations, some products may soften or melt. We cannot be held responsible for damage due to heat and we do offer a shipping upgrade which will keep your products nice and chill. Please don't hesitate to reach out if you have any questions or concerns!**
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CLN&DRTY reminds you to always test for skin irritation. Our products are handcrafted with the finest natural ingredients. However, please discontinue use if any irritation occurs as CLN&DRTY is not responsible for any reactions to any ingredients. Please read the ingredient list before using if you have allergies. Our products are manufactured in a home facility, where there is the chance for cross contamination. Please check with your doctor for children under the age of 2, if you are pregnant, nursing or have a medical condition.
Shipping from United States
Processing time
1-3 business days
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
Need a custom order? No problem! Please contact us with an explanation of what you would like, and
we would be more than happy to create something special, just for you!
Gift wrapping and packaging
Need your order giftwrapped? Simply select our Giftwrapping options at your time of purchase to add
gift wrapping to your order. Please be aware that we do charge a small fee for gift wrapping services.
Wholesale availability
We love working with new wholesellers. Please email us at paula@CLNandDRTY.com with the subject "Wholesale Inquiry" and we will be glad to send you our wholesale details.
Transit times within the United States
Orders within the United States are shipped via USPS and have an estimated delivery time of 1-5 business days depending on your location. This does not include the time is takes for us to process your order (2-3 business days), and does not include weekends or
holidays. The shipping times listed are “close” but not guaranteed - as a number of factors can slow
down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we
are not responsible for the time in which a package travels once it has been accepted by USPS.
Transit times outside of the United States
Orders outside of the United States vary vastly, depending on your location. Occasionally packages can be substantially delayed if they are held in customs. Because we cannot control the speed
in which processing occurs through your country’s customs officials, please understand that we are not
responsible for shipping delays once the order leaves our hands. Though delays are not common, they
do happen occasionally.
If an order does not arrive by the expected date
If your order has not arrived by the estimated delivery time, please feel free to let us know via private
message. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that
you wait an additional 7 days - just in case your order is caught up at a sort facility. If after 7 days your
order has not arrived, we will do everything we can to work with you towards a solution.
What happens if I provided the wrong shipping address?
If your address was not entered correctly at the time of purchase, your package may be marked as
“Undeliverable” and will usually be shipped back to us. Once we receive your return order, we will
request an edited address to re-ship your order. In the event of a re-shipment due to an incorrect
address, you are responsible for the additional shipping charges.
What happens if an order within the United States is lost?
If it seems that your order has been lost in the mail, we ask that you allow 7 extra days for your order to
arrive, just in case it has been backed up in a sort facility. If after 7 days your tracking does not
update/your order does not arrive, we will work with you toward a solution.
What happens if an order outside of the United States is lost?
USPS tracking numbers for International orders only update within the United States, so once they leave
the USA, the tracking can no longer be updated. From this point, your tracking will not update until the
order has been delivered. Because of this, when the order leaves the USA, it may appear on your
tracking that the order has stopped moving at one of the larger US sort facilities. This does not mean
that your package isn’t moving. It simply means that your order has left the USA and is on its way to
your country.
If, however, your order does appear to be substantially delayed, please don’t hesitate to message us via
Etsy so that we can work towards a solution.
Customs and Duty Fees
Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered. These
charges are somewhat random, relatively infrequent, but are 100% the buyer’s responsibility - as you are
the recipient of the mail. This is not an additional shipping charge, nor are we responsible for covering
your taxes and duty fees. Please be aware of the individual taxes, duty fees and customs charges for
your specific country.
Requests to mark orders as “Gift” on our customs forms to avoid your possibility of paying a customs fee
or tax will be ignored. Marking purchased goods as “Gifts” is extremely illegal. Please be aware of the
individual taxes, duty fees and customs charges for your specific country.
Reviews (92)
Average:
Jul 3, 2018
Karlyn
Jul 3, 2018
Karlyn
Jun 25, 2018
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Jun 25, 2018
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